Effective Date: 2 September 2025
These Terms of Service (“Terms”) govern your access to and use of the website drchristinemai.com and the services offered by Christine L. Mai DDS PC (“the Practice,” “we,” “us” or “our”). Please read these Terms carefully. By accessing or using the website or submitting information through the website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website.
1. Purpose of the Website
The content provided on this website is for general informational purposes only and is not medical or dental advice. Information on the site does not create a dentist–patient relationship. For an assessment of your specific dental needs, please schedule an appointment and consult directly with a licensed dentist. Do not share personal medical information through our website forms or by email because those communications are not encrypted and may not be secure.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our website and request appointments. If you are under 18, you may use the site only with involvement of a parent or guardian. By using the site you represent that you meet these requirements.
3. User Responsibilities
By using our website, you agree that you will:
-
Provide accurate, current and complete information when submitting appointment requests or other communications.
-
Use the website only for lawful purposes and not for any fraudulent, harmful or illegal activity.
-
Not upload, transmit or distribute any viruses, malware or other harmful code.
-
Not attempt to gain unauthorized access to our systems or interfere with the proper functioning of the website.
-
Not post or transmit any content that is defamatory, obscene, harassing or infringes on intellectual property or privacy rights.
We reserve the right to terminate or restrict your access if you violate these Terms or engage in any improper conduct.
4. Appointment Requests
Our website includes forms for requesting appointments. Submitting a request does not create a dentist–patient relationship and does not guarantee that we will accept you as a patient or schedule an appointment. Appointment dates and times are subject to availability. After receiving your request, we will contact you (via phone, email or text message) to confirm or reschedule. You may also call us directly at (703) 971‑9737 to arrange an appointment.
5. Electronic Communications and Text Messaging
By providing your contact information, you consent to receive electronic communications from us, including appointment confirmations, reminders, administrative notices and marketing or promotional messages via email, telephone or text message. You understand that communications through our website or email are not encrypted and may not be secure.
If you opt in to our text message program, you agree to the following:
-
Consent to Receive Texts. You authorize us to send you text messages using an automatic telephone dialing system. Consent is not a condition of purchasing any goods or services.
-
Message Frequency and Charges. Message frequency varies and depends on your interactions with us. Standard message and data rates may apply. You are responsible for any charges imposed by your mobile carrier.
-
Opt Out. You may opt out of receiving marketing or promotional text messages at any time by replying STOP to any message. To get help, reply HELP or contact us at (703) 971‑9737. We may send a single confirmation text when you opt out.
-
Data Use. Your phone number will be shared with our third‑party messaging provider solely for the purpose of sending and receiving texts. We are not liable for delays or failures in message delivery.
6. Intellectual Property
All content on this website—including text, graphics, logos, photographs, videos, icons, and design elements—is owned by the Practice or its licensors and is protected by copyright, trademark and other intellectual property laws. You may view, download and print portions of the website for your personal, non‑commercial use only. You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, transfer or sell any content without our prior written consent.
7. Third‑Party Links and Resources
Our website contains links to third‑party sites, including mapping services and social media platforms. These links are provided for convenience only. We do not control and are not responsible for the content, products or services available on those sites, and linking does not imply endorsement. Your use of third‑party sites is at your own risk and subject to the terms and policies of those sites.
8. Disclaimer of Warranties
The website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the website or the information contained on it, including, without limitation, any warranties of accuracy, reliability, merchantability, fitness for a particular purpose or non‑infringement. We do not warrant that the website will be uninterrupted, secure or free from errors or viruses.
9. Limitation of Liability
To the maximum extent permitted by law, the Practice and its owners, employees and agents will not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or related to your use of our website or these Terms, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from or related to the website will not exceed one hundred U.S. dollars (US $100) or the amount you paid, if any, for using the website.
10. Indemnification
You agree to indemnify, defend and hold harmless Christine L. Mai DDS PC and its owners, employees and agents from and against any claims, liabilities, damages, judgments, losses, costs and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the website, your violation of these Terms or your infringement of any intellectual property or other rights of a third party.
11. Changes to the Terms
We may modify these Terms at any time. We will post the updated Terms on this page and update the “Effective Date” at the top. Changes will become effective immediately upon posting. Your continued use of the website after the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new Terms, you should stop using the website.
12. Governing Law and Disputes
These Terms and any disputes arising out of or related to them or the website are governed by the laws of the Commonwealth of Virginia, without regard to its conflict‑of‑law principles. Any legal action or proceeding relating to your use of the website must be brought in a state or federal court located in Virginia, and you consent to the jurisdiction of such courts.
13. Contact Information
If you have any questions about these Terms, please contact us:
Christine L. Mai DDS PC
6422 Grovedale Dr, Suite 101A
Alexandria, VA 22310
Phone: (703) 971‑9737
You may also contact us through the appointment request form on our website. Please avoid including confidential or sensitive information in website forms or emails, as those communications are not encrypted and may not be secure.